FAQ Question?

Video Games Store Hobby Games Retro Online Store Canada Mtl

Hobby Video Games Store FAQ

Video Games Hobby Retro Gaming Canada - How to join us?

How to join us?

You can easily contact us by email at info@jeuxvideohobby.ca .

How do I know if the game is original?

Check out our retro video game collector's guide for in-depth advice on authenticity.

Do you sell PC computer games?

No, we specialize in retro video games and do not offer PC titles.

Do you carry out game or console repairs?

We do not currently offer repair services.

Are prices negotiable?

Our prices are fixed, plus taxes. However, become a VIP member by registering at the bottom of the page to access exclusive offers and discounts.

What to do in case of error?

In the event of an error, the seller reserves the right to cancel a transaction.

What currency are your prices in?

All our prices are in Canadian Dollars.

Where are you located?

We are based in the greater Montreal metropolitan area, Quebec, Canada. Our main operation is online.

What are your payment methods?

We accept Visa, Mastercard, Discovery, American Express, Paypal, Interac e-Transfer, GooglePay, and ApplePay.

Are your products in good condition?

Most of our products are in very good condition, with tests carried out on games, accessories, and consoles. Items with cosmetic defects are listed as such (condition-).

Will games and consoles work in my country?

All console video games we sell are in NTSC format for Canada and the USA. Game Boy, 3DS, DS, PS3, PSP, and VITA games are region-free and can be played on systems in any country.

What should I do if my game doesn't work?

If you are using a clone system or cassettes, clean them with Q-TIPS and rubbing alcohol. For CDs, wipe the game with a tissue to remove any dirt.

Are the photos on the website real?

Yes, 99% of our photos are of the actual product you are purchasing.

What are your security measures?

We use secure servers and SSL transmission technology to protect your personal data.

Are your games original?

All our products are original unless otherwise stated.

Are specific functions still available?

Accessories associated with a product are not included unless noted. Some games may have a one-time activation code for online features.

Are you a legal and official business?

Yes, we are legally registered in Quebec and Canada.

Need help choosing games?

Use YouTube to see game reviews.

What do Cib, Cb, and Loose mean?

  • Loose: Game only.
  • Cb: Game and Box.
  • Cib: Complete Game in Box with Instruction.

What does Condition - mean?

This indicates that the item may have cosmetic defects, such as fading, tears, or writing, sticky etching, stains, crazing or cracking.


How do I sell my games?

Send us photos of what you have to sell. Once we agree on the price, send us the items. After receipt and testing, we will send you an Interac e-Transfer for the agreed amount.

Can you collect your order locally?

No, we only offer postal deliveries.

What carriers do you use to ship orders?

We use Canada Post for all our deliveries.

What are the delivery times ?

Our delivery times with Canada Post Expedited Parcel are 2 to 14 business days.

Do you provide an order tracking number?

Yes, all our packages are sent with a tracking number.

What are the conditions to benefit from free delivery?

Free delivery is available on all orders of $100 or more before taxes. A video game console at most.

My order hasn't arrived yet?

Don't worry, most of our shipments arrive without problems. If there is a problem, we take photos/videos of everything we test and the packages before sending them out to protect ourselves. In the event of fraud by a customer, we must report this to the authorities. Make sure you provide the correct address, because in the event of an error, you will be responsible for the return costs.

Complete Answers to the Most Frequently Asked Questions Welcome to the captivating world of retro video games, where every question opens the door to a unique experience. Discover in-depth answers to enrich your adventure in the retro-gaming realm.

1. How to restore a retro game cartridge?

A: Restoration involves careful cleaning of the connectors with isopropyl alcohol and a cotton swab. Make sure the cartridge is completely dry before inserting it into the console.

2. What are the most popular retro consoles?

A: NES, SNES, Sega Genesis, PlayStation 1, Nintendo 64, and more are prized treasures, each offering a unique gaming experience.

3. Where to buy retro video games online?

A: Explore the Hobby Retro Game Store treasures, and other specialty sites to enrich your retro game collection.

4. How to Fix Flashing Screen on Retro Console?

A: Flickering can be resolved by cleaning the connectors or replacing the game connector, ensuring a stable gaming experience.

5. Are retro games compatible with new TVs?

A: Although compatible, specific adapters or cables may be required for optimal connection with modern televisions.

6. How to improve the image quality of retro games?

A: Opt for quality cables, such as HDMI adapters, for higher resolution on modern displays, bringing a new visual youth to your retro games.

7. What are the rarest retro video games?

A: “EarthBound” on SNES, “Stadium Events” on NES, are among the rarest and most coveted, demonstrating their rarity and value.

8. Are retro games worth collecting?

A: Absolutely! Nostalgia, rarity and timeless quality make retro games valuable collectibles.

9. How to repair a retro gamepad joystick?

A: To restore a faulty joystick, disassembling the controller and replacing worn parts may be required, ensuring a smooth gaming experience.

10. Are retro games compatible with emulators?

A: Yes, but always respect copyrights when using emulators to enjoy your favorite retro games on modern platforms.

11. What accessories enhance the retro gaming experience?

A: Quality original controllers, adapters, and cables can significantly improve your retro gaming experience.

12. How rare are limited edition retro games?

A: Limited editions, often rare, add collectible value to retro games, attracting avid collectors.

13. Do retro games have any updates or patches?

A: Unlike modern games, retro games generally do not receive updates or patches.

14. What is the average lifespan of a retro console?

A: With proper maintenance, many retro consoles can operate for decades, providing exceptional longevity.

15. How to Spot Counterfeit Retro Games?

A: Check packaging details, holograms, and buy from trusted sellers to avoid counterfeits.

16. Are retro games playable on portable screens?

A: Yes, with handheld consoles or emulators on mobile devices, providing portability for retro gaming enthusiasts.

17. What is the online community for retro game collectors?

A: Forums, Facebook groups and Reddit bring together enthusiasts sharing advice, discoveries, and their love for retro games.

18. What is the best way to store retro game cartridges?

A: Storing them away from humidity and direct sunlight helps preserve their condition, ensuring optimal preservation.

19. Can retro games be restored digitally?

A: Some initiatives digitally preserve retro games for future generations, ensuring their legacy in the digital world.

20. Which retro games have inspired modern versions?

A: Classics such as Mario, Zelda, and Sonic have inspired many modern versions, testament to their lasting impact on the video game industry.

Continue your exploration with these detailed answers, and may your journey into the captivating world of retro video games be filled with exciting discoveries! 🎮🌟

🕹️✨ The Retrogaming Hobby Glossary - FAQ

🎮✨ The Retrogaming Hobby Glossary - FAQ

What is a retro game console?

  • A retro gaming console is an older platform, like the NES or Sega Genesis, compatible with older games.

Why use a cartridge in retrogaming?

  • A cartridge is the physical media of the game inserted into the console to play.

How does a retro controller work?

  • A retro controller is a control device with buttons and joysticks for interacting with games.

What is the role of an AV cable in retrogaming?

  • An AV cable connects the console to the television to display the game on screen.

Why use a power adapter in retrogaming?

  • An AC adapter provides the power the console needs to operate.

What is a cartridge port for on a retro console?

  • The cartridge port is where you insert the game cartridge into the console.

Why use a cathode ray (CRT) display in retrogaming?

  • A CRT screen is an old television providing an authentic experience for retro gaming.

How does a memory expansion impact my retro console?

  • A memory expansion increases the console's storage capacity, allowing more games to be saved.

Why use a save module in retrogaming?

  • A save module allows you to save game progress, avoiding starting from scratch.

How does a Link Cable work for multiplayer in retrogaming?

  • A Link Cable connects two consoles to enable multiplayer gaming between them.

What is a Paddle and its role in retrogaming?

  • A Paddle is a rotating controller, often used for games like Pong.

What is the purpose of a Light Gun in the context of retrogaming?

  • A Light Gun is a gun used for on-screen shooting games.

Why use a Memory Card in retrogaming?

  • A Memory Card saves game data, including progress and settings.

What is the role of a MultiTap in retrogaming?

  • A MultiTap is an adapter for connecting multiple controllers to a single console for multiplayer gaming.

How does a portable console work in retrogaming?

  • A portable console is a compact version of a retro gaming console, designed to be carried around.

What is the use of a portable emulator in retrogaming?

  • A portable emulator makes it possible to play retro games on modern portable devices.

What is a storage shelf in retrogaming?

  • A storage shelf is a piece of furniture designed to store and display games and consoles in an organized manner.

Why use a Stylus in retrogaming?

  • A Stylus is a stylus used on touch consoles for precise interaction.

What is the role of a Universal Power Supply in retrogaming?

  • A Universal Power Supply is an adapter compatible with several types of consoles, offering a standard power supply.

How does a SCART cable work in retrogaming?

  • A SCART cable is used to connect a console to a television, commonly used in Europe.

What is an arcade machine and how to use it in retrogaming?

  • An arcade machine is a stand-alone arcade cabinet that allows you to play classic games.

What is a Turbo Button used for in retrogaming?

  • A Turbo Button is a button on a controller that allows you to activate repetitive actions quickly.

What is a Modded Console and how does it impact retrogaming?

  • A modified Console undergoes changes to add functionality or improve performance.

How does an infrared receiver work in retrogaming?

  • An Infrared Receiver receives infrared signals from wireless controllers, enabling a wireless connection.

What is an RGB Cable used for in the context of retrogaming?

  • An RGB Cable improves image quality by transmitting separate signals for each color component.

Why use a Vertical Support in retrogaming?

  • A Vertical Support allows the console to be placed vertically to save space.

What is the role of a cooling fan in retrogaming?

  • A cooling fan prevents the console from overheating, ensuring optimal operation.

What is an S-Video Cable used for in retrogaming?

  • An S-Video Cable improves picture quality by separating luminance and chrominance signals.

How to use an HDMI Adapter in retrogaming?

  • An HDMI Adapter allows you to connect a retro console to modern screens via an HDMI interface.

What is the role of a portable console in retrogaming?

  • A Portable Console is a compact version of a retro console, designed to be easily transported.

Why use a Protective Case in retrogaming?

  • A Protective Case protects a console or accessory from physical damage.

How does a Cable link work in retrogaming?

  • A Link Cable connects two consoles to enable multiplayer gaming.

What is a Storage Box used for in retrogaming?

  • A storage box organizes and protects games or gaming accessories.

What is the role of a Universal Power Adapter in retrogaming?

  • A Universal Power Adapter allows you to power different consoles with a single adapter.

How does a Hybrid Console work in retrogaming?

  • A Hybrid Console supports different game or cartridge formats.

What is a Limited Edition and why is it special in retrogaming?

  • A Limited Edition is a special version of a game or console, often with exclusive extras.

Why use a coaxial cable in retrogaming?

  • A coaxial cable is used to connect a console to a television via the RF signal.

What is the role of a Home Console in retrogaming?

  • A Home Console is a console designed for use with a television in the home.

How does a Wireless Adapter work in retrogaming?

  • A Wireless Adapter allows you to play wirelessly with controllers on retro consoles.

What is a reinforced power cable used for in retrogaming?

  • A reinforced power cable provides a robust and reliable power supply to the console.

Why use a Voltage Stabilizer in retrogaming?

  • A Voltage Stabilizer protects the console from voltage fluctuations, ensuring stable power supply.

What is an LCD Screen in the context of retrogaming?

  • An LCD Monitor is a modern flat panel used to display retro games with appropriate adapters.

What is an 8-bit Console used for in retrogaming?

  • An 8-bit Console is a console that processes data in 8-bit units, characteristic of early console generations.

What is the role of a carrying case in retrogaming?

  • A carrying case allows you to transport a console or games safely.

How does an optical disc work in retrogaming?

  • An Optical Disc stores games and data in digital form, used by consoles like the PlayStation.

Why use a Game Boy link cable in retro gaming?

  • A Game Boy Link Cable connects two Game Boys for multiplayer games.

What is a Storage Rack in retrogaming?

  • A Storage Rack organizes and displays several consoles or games in an aesthetic way.

What is an RF Adapter used for in retrogaming?

  • An RF Adapter is used to connect consoles to older televisions via a radio frequency signal.

What is the role of a Microphone in retrogaming?

  • A Microphone is an accessory used in some retro games for voice interactions.

How does a Video Splitter work in retrogaming?

  • A Video Splitter allows you to share the video signal from a console with several screens or recorders.

    🕹️✨ 🕹️✨ 🕹️✨ 🕹️✨ 🕹️✨ 🕹️✨ 🕹️✨

    Reproduction Questions and Answers

    How can I check the quality of the label on an original Nintendo NES versus a reproduction? Reproductions often have a poor quality label, shinier and lighter.

    What should I look for on the back label of original Nintendo NES games to distinguish them from reproductions? Two engraved numbers are generally present in the back label of original games, absent on reproductions.
    How can I identify a reproduction when opening the Nintendo NES game? Look for the words “Nintendo” engraved in the game board, a feature absent on the reproductions.
    What distinguishing feature might be missing from in-box reproductions of original Nintendo NES games? Original games often have two numbers etched into the plastic of the case, a feature absent on reproductions.

    How can I rate the quality of the label on an original Super Nintendo SNES versus a reproduction? Reproductions generally have a shinier label.
    What clues can I look for on the sticker on the back of the game to differentiate original games from reproductions on the Super Nintendo SNES? Two engraved numbers are present on the original games, but often absent on reproductions.
    What important notice may be missing from the label of reproductions of Super Nintendo SNES games? Some reproduction games do not have "Nintendo" on the label.
    Where can I find numbers engraved on a Super Nintendo SNES cartridge to distinguish the original from a reproduction? Below the cartridge, the numbers engraved in the plastic near the pins of the board are absent on the reproductions.
    What element can reveal the absence of the mention "Nintendo" on the board of the original game when opening the cassette? Opening the cassette may reveal an absence of the word "Nintendo" on the board of the original game.

    What signs indicate possible reproduction of Nintendo 64 games? Poor label quality is an indicator, with a shinier label on reproductions.
    Where should I check the engraved numbers to differentiate original games from reproductions on the Nintendo 64? The back of the cassette may show whether the two numbers are engraved in the sticker of the original games, absent on the reproductions.
    What element characterizes the reproductions of Nintendo 64 games below the cassette? The numbers engraved in the plastic near the board pins will be absent on the reproductions.

    How can I detect a reproduction of Gameboy games by looking at the label? As before, look for poor label quality, shinier on reproductions.
    Where should I check the engraved numbers to distinguish original games from reproductions on Gameboys? The two numbers engraved in the sticker on the back of the game may be missing on reproductions.
    What crucial notice could be missing from the label of Gameboy game reproductions? Some reproductions may be missing the "Nintendo" label.

    What specific things should I look for to spot reproductions of Nintendo DS games? Image quality, reflection on the sticker, and the "Nintendo Seal of Quality" logo may be of lower quality on reproductions.
    Where can I look on the back of the game to identify a possible Nintendo DS reproduction? Examine the back of the game to see if the engraving is different and if the numbers on the cassette board are misaligned with the spaces.

    What signs can indicate a reproduction of SEGA games by looking at the label? Again, poor label quality is a telltale sign, with the label shinier on reproductions.
    What general aspects of lower quality should I look for to distinguish reproductions of SEGA games? Look for an overall lower quality appearance, both in look and feel.
    What color difference can be observed between original cartridges and boards and SEGA reproductions? The color of the cartridge and board may be brown in originals due to oxidation, while reproductions are often white.

    How do I recognize a reproduction of retro Nintendo NES video games? Check the label for quality and gloss. Reproductions often have poor, shiny labels. Make sure you see two numbers engraved on the back of the label, which is usually missing on reproductions. Open the game and look for the words "Nintendo" engraved in the board, absent on the reproductions. In the case, original games usually have two numbers etched into the plastic.
    How can I spot a reproduction of Super Nintendo SNES games? Examine the quality of the label, reproductions have a shinier label. Look for two numbers etched into the sticker on the back of the game, a feature of the originals. Some reproduction games do not have "Nintendo" on the label. Under the cartridge, check the numbers engraved near the pins on the board and see if “Nintendo” is engraved inside the cassette.
    How can I identify a reproduction of Nintendo 64 games? Poor label quality is a sign. Check the back of the cassette for two numbers etched into the sticker, a feature of the originals. Under the cassette, the absence of numbers engraved near the board pins often indicates a reproduction.
    What are the signs of reproductions of Gameboy games (Gameboy Color and GBA ADV)? Look for a low quality shiny label. Check two numbers etched into the sticker on the back of the game and make sure the label says "Nintendo."
    How can I detect reproductions of Nintendo DS games? Examine the image quality, the reflection on the sticker, and the "Nintendo Seal of Quality" logo. Check the back of the game for discrepancies in engraving and misaligned numbers on the cassette board.
    What are the signs of SEGA game reproductions? Poor label quality is a sign. Look for a lower quality overall appearance and whiter cartridge and board color on reproductions. Originals may have a brown tint.
    What is the essential advice to avoid reproductions of retro video games? Be vigilant, buy from trusted sellers, and examine every detail carefully. Nothing beats the authenticity of an original vintage game.
    Keep in mind that some copies can be made remarkably well, making the distinction tricky. Always favor trusted sellers.